A new and easy way to make and handle breakdown requests is Helpdesk for ArchiCAD. Users can make requests straight from Graphisoft’s ArchiCAD drawing elements instead of using the ProFM Helpdesk functions. The main feature of Helpdesk for ArchiCAD is it makes requests more detailed by assigning building elements or objects to the requests, so handling the breakdown becomes even easier.
Maintenance History and Property Sheet are other useful features included in the software: you can access all the data of a selected piece of equipment just by clicking on the drawing element in ArchiCAD.
Besides ProFM Helpdesk functions, using Helpdesk for ArchiCAD you can:
Easily track and manage you client’s breakdown requests
Assign requests coming from Helpdesk to the corresponding element in the ArchiCAD drawing, so operators obtain more details of the breakdown event
Besides submitting requests in the ordinary way on the Helpdesk web page, your clients and colleagues can create requests from ArchiCAD drawing elements
Retrieve maintenance history of the selected object with one click
Store all data of the building elements and objects with the related documents (guarantee, photo documentation) in a structured Helpdesk database
Forget extra IT development, all you need is an internet connection and ArchiCAD
Try our 30-day, no obligation, free software trial and increase the quality of your services and get more market advantage by using Helpdesk for ArchiCAD!
For more information about Helpdesk for ArchiCAD, please click here!
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