A new and easy way to make and handle breakdown requests is Helpdesk for ArchiCAD. Users can make requests straight from Graphisoft’s ArchiCAD drawing elements instead of using the ProFM Helpdesk functions. The main feature of Helpdesk for ArchiCAD is it makes requests more detailed by assigning building elements or objects to the requests, so handling the breakdown becomes even easier.
Maintenance History and Property Sheet are other useful features included in the software: you can access all the data of a selected piece of equipment just by clicking on the drawing element in ArchiCAD.
Besides ProFM Helpdesk functions, using Helpdesk for ArchiCAD you can:
Easily track and manage you client’s breakdown requests
Assign requests coming from Helpdesk to the corresponding element in the ArchiCAD drawing, so operators obtain more details of the breakdown event
Besides submitting requests in the ordinary way on the Helpdesk web page, your clients and colleagues can create requests from ArchiCAD drawing elements
Retrieve maintenance history of the selected object with one click
Store all data of the building elements and objects with the related documents (guarantee, photo documentation) in a structured Helpdesk database
Forget extra IT development, all you need is an internet connection and ArchiCAD
Try our 30-day, no obligation, free software trial and increase the quality of your services and get more market advantage by using Helpdesk for ArchiCAD!
For more information about Helpdesk for ArchiCAD, please click here!
News & Events
ShareYourDesign – German version released 07. December 2011 Vista, California – Budapest, Hungary, December 7 – ProFM Inc. – in partnership with vintoCON®, the leading international ArchiCAD software developer partner – announced today that the German version of its BIM based collaboration web service, ShareYourDesign (SyD™) has been released. More...
Redlining is available in Share Your Design! 15. November 2011 Many of our users have asked for it, and we listened to them. Redlining of all images has been unleashed! More...
BIM for Facilities Management 30. September 2011 BIM for Facilities Management - full review on BIM based CAFM solutions with much coverage on ArchiFM recently published in the industry standard electronic publication, AECBytes. The article looks at the current status and future outlook of the application of BIM in the field of FM (facilities management), including the BIM integrated modules of leading BIM applications such as ArchiFM for Graphisoft’s ArchiCAD. More...
Copyright (C) vintoCON. 2011., All rights reserved • Legal Notices
